Auto Detailing FAQs
Questions about services, pricing or preparing for your appointment? Review the answers below, or contact us at sales@pharrisautospa.com or (865) 238-4417 for help.
Which service should I choose?
Start with your vehicle’s condition and goals. Express Wash is for routine exterior upkeep; Exterior Detail adds deeper cleaning and six-month sealant. Interior Detail covers normal cabin cleaning; Signature Interior Detail adds extraction, steam and protection. Premium Detail combines normal interior and exterior care, with carpet and cloth-seat extraction available from $100. Signature Detail includes decontamination, steam, normal-condition carpet, mat and cloth-seat extraction, leather conditioning where applicable and upgraded protection. Severe stains, heavy contamination, odor remediation and seat removal are quoted separately.
How should I prepare my vehicle?
Remove valuables and personal belongings before your appointment. Tell us about existing damage, fragile trim, aftermarket equipment, existing surface protection, stains and odors. Disclose mold, bodily fluids, needles or other hazardous contamination before arrival so we can confirm whether the service is appropriate.
How long does service take, and when should I collect my vehicle?
Timing depends on vehicle size, condition and service scope. We confirm the expected timeframe after review and notify you when the vehicle is ready. Please arrange pickup within 24 hours of completion notification. After that, a $50 per calendar day storage fee may apply unless other arrangements are approved in writing.
Is a deposit required?
Appointments that require a deposit use a 15% deposit, applied toward the final invoice. We confirm the deposit requirement before booking is finalized. Deposits are non-refundable for cancellations, rescheduling or no-shows within 48 hours of the appointment.
What is the cancellation and rescheduling policy?
You may cancel or reschedule without penalty when you give more than 48 hours’ notice. Within 48 hours, the deposit is non-refundable. Contact us as early as possible. If Pharris AutoSpa cancels, you may choose a refund or apply the deposit to a rescheduled appointment. See our Terms & Conditions for the full policy.
How is pricing determined?
All prices are starting prices unless marked fixed. The quote depends on vehicle size, condition and approved scope. Add-on prices apply only with a compatible qualifying detail; standalone prices include normal setup and preparation. Inspection-required work is quoted after assessment. We obtain your approval before additional work.
DO YOU DETAIL SPECIALTY VEHICLES?
Yes. We detail motorcycles, UTVs, RVs, marine vessels and buses, and provide dealership reconditioning. Specialty work requires the appropriate vehicle, condition, access and scope review. Contact us to confirm the right service and an approved quote before scheduling.